Siket Bank job vacancy announcement for 2025 showing the position, requirements, and application details.

Siket Bank Vacancy 2025

Position 1: Senior Customer Experience Officer

Deadline:Nov 19, 2025

Educational and Work Experience Requirements

A minimum of BA degree holder from a recognized higher learning institution in Economics, Management, Marketing Management, Business Administration, Accounting and Finance or related field of study with minimum of 4 years related work experience.

COMPETENCY

Ø Demonstrated integrity
Ø Communication skill
Ø Banking Operation Knowledge
Ø Customer Satisfaction
Ø Teamwork & Collaboration 

Job Summary

The job holder is responsible for improving customer satisfaction by handling complaints, analyzing feedback, and supporting initiatives that enhance the customer journey. Key duties include resolving customer issues, managing feedback systems, implementing service standards, and collaborating with internal teams to improve overall service quality and customer loyalty.

Place of Work:At Head Office

How to Apply?👇👇👇👇

https://share.google/LNhG1icHwdtpk5eeZ

Position 2 : Customer Experience Officer

Deadline:Nov 19, 2025

Educational and Work Experience Requirements

A minimum of BA degree holder from a recognized higher learning institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management or related field of study with minimum of 3 years related work experience.

Competency 

Ø Demonstrated integrity
Ø Communication skill
Ø Banking Operation Knowledge
Ø Customer Satisfaction
Ø Teamwork & Collaboration

Job Summary

The role holder will be responsible for enhancing the customer journey by handling inquiries, complaints, and feedback, promoting bank products and services, and collaborating with internal teams to improve service quality and customer satisfaction. Key duties include direct customer interaction, managing service requests, analyzing service metrics, and contributing to the bank's overall customer-centric strategy.

Place of Work: At Head Office

How to apply?👇

https://share.google/nNkhox83FgqVzuGvy